Shipping

We only deliver to UK address

All the goods ship from our uk warehouse.

All the products inc. Import duty tax, you don't need to pay it.

It depends on where you are. Orders processed here will take 2-3 business days to arrive.

Delivery details will be provided in your confirmation email.

We use all FedEx, Royal Mail, DPD, and Hermes carries.

Shipping is free for all orders.




Once the order has been processed a confirmation email will be sent to you. This is usually within 24 hours. Please note that this may go into your junk/spam if you have not shopped with us online before.

Yes. In order to ensure the security of your order, a signature will be required for every delivery.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Please contact our return services live chat to make a report.



All products are guaranteed against hardware faults for a period of 12 months from the date of delivery. If an item is faulty please return it to us so that we can inspect and test it.

If the product does not meet its description, you can choose either a replacement or full refund (via your original payment method), which we will process once we receive the product back from you.

If any items were damaged in transit, we ask that you report it to us as soon as reasonably possible and within 5 working days. (This is the timescale within which we must report damage to our courier partner). If the items are visibly damaged on receipt, please refuse the delivery and contact us to let us know.

Please contact our return services live chat to make a report.



Return Services

Live Chat

Send a message

hello@amazingestore.com